Technical Support

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Frequently Asked Questions

How does the credit system work?
Each AI generation consumes 1 credit. You buy credit packs once and use them whenever you need — no expiry, no subscriptions.
What languages can descriptions be generated in?
DescriAI can generate product descriptions in any language supported by GPT-4, including English, Italian, French, German, Spanish, and many more.
Can I generate descriptions for multiple products at once?
Yes! The bulk generation feature lets you select multiple products and generate all their descriptions in one operation with a live progress bar.
What does the AI include in each description?
Each generation includes an HTML product description (150–300 words), an optimized SEO title, a meta description (max 160 chars), and keyword suggestions.
Are my credits shared across multiple Shopify stores?
Credits are tied to the specific Shopify store that installs the app. Each store has its own credit balance.

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Or email us directly: supporto@descriai.com